Privacy Policy

1 Introduction

Welcome to E-Kendra ("we", "our", "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at e-kendra.in and use our online tools and services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2 Information We Collect

2.1 Information You Provide Directly

• Contact Information: When you use our contact form, we collect your name, email address, subject, and message.
• Account Information: If you register (future feature), we collect your username, email, and password (encrypted).
• Payment Information: We do not store payment information directly. Any payments are handled by secure third-party processors.

2.2 Information Collected Automatically

• Log Data: IP address, browser type, operating system, referring URL, pages visited, time and date of visit.
• Device Information: Device type, screen size, browser version.
• Usage Data: How you interact with our site and tools.

3 How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and support requests
• Improve our website, tools, and user experience
• Send administrative information, updates, and security alerts
• Prevent fraud and enhance security
• Comply with legal obligations
• Display relevant advertisements (via Google AdSense)
• Analyze site traffic and usage patterns

We never sell your personal information to third parties.

4 Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.

Types of Cookies We Use

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

5 Third-Party Services

We use the following third-party services that may collect information:

6 Google AdSense & Advertising

We use Google AdSense to display advertisements. Google uses cookies (including the DoubleClick DART cookie) to serve ads based on your visits to this and other websites.

You can opt out of personalized advertising by:

• Visiting Google Ads Settings
• Visiting www.aboutads.info
• Visiting www.youronlinechoices.eu (EU users)

7 Analytics

We use Google Analytics to understand how visitors use our website. This service collects anonymized data such as:

• Pages visited and time spent
• Geographic location (country/city level)
• Device and browser information
• Traffic sources

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8 Data Processing in Our Online Tools

Most of our tools process your data 100% client-side in your browser. This means:

• ✅ Your files (images, PDFs, documents) are never uploaded to our servers
• ✅ All processing happens locally on your device
• ✅ Data is never stored, logged, or shared
• ✅ Closing the browser clears all temporary data

Tools that operate 100% locally:

9 Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• HTTPS encryption (SSL/TLS) for all connections
• Secure password hashing for any stored credentials
• Google reCAPTCHA v3 to prevent spam and abuse
• Regular security updates and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

10 Your Data Rights

Depending on your location, you may have the following rights:

GDPR (EU): You have the rights under Articles 15-22 of the GDPR.
CCPA (California): You have the right to know, delete, and opt-out of sale of personal information.
IT Act 2000 (India): Compliant with Indian data protection regulations.

To exercise any of these rights, contact us at helpdesk@e-kendra.in .

11 Children's Privacy

Our services are not intended for children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Contact messages: Up to 2 years
• Analytics data: Up to 26 months (Google Analytics default)
• Server logs: Up to 90 days
• Cookies: As specified in the cookie table above

13 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

14 Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: